Refunds will only be processed via the original method of payment.
We accept returns within 3 days of receipt, provided that one of the following conditions is met:
- The product was delivered damaged
- The product received is incorrect
- The delivery packaging has not been opened
In such cases, please contact us immediately and return the item in its original, unopened packaging. Upon inspection, we will either arrange for a replacement or issue a refund.
Please note:
- Returned products must be unopened, unused, untampered with, and in their original sealed packaging.
- Returns must be shipped via a registered courier service.
- We reserve the right to refuse returns if the items show signs of use, tampering, or are not returned in their original condition.
- Shipping and handling costs (both to and from the customer) are non-refundable.
In the case of refunds, the bank transaction fees are also non-refundable, as these fees are retained by the payment providers and not returned to us.